This Privacy Policy explains how BIBA Brampton collects, uses, and protects your personal information when you visit our website or interact with us in person, by phone, by email, or through social media.

BIBA Brampton (“we”, “us”, or “our”) is the franchise location at 20 Maritime Ontario Blvd, Unit #25, Brampton, ON L6S 0C2. We are committed to protecting your privacy and complying with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

01Information We Collect

We only collect personal information that you choose to share with us. This may include:

• Contact form submissions: name, email, phone number (optional), and the content of your message.
• Email sign-ups: name and email address, when you opt in to receive updates about new arrivals or offers.
• Phone and in-person enquiries: any information you choose to share with us.
• Reviews and customer photos: if you leave a review or share a photo with us (with your explicit permission), we may display it on our website or social media.

We do not sell, rent, or trade your personal information to any third party.

02How We Use Your Information

We use the information you provide to:

• Respond to your enquiries and questions.
• Send you the updates, promotions, or new-arrival notifications you have opted into.
• Display reviews and testimonials with your permission.
• Improve our store, our website, and the experience we offer customers.

03Cookies and Website Analytics

Our website may use:

• Essential cookies — required for basic site functionality.
• Analytics cookies (e.g., Google Analytics) — to understand how visitors use our site, in aggregate. This data does not personally identify you.

You can disable cookies in your browser settings at any time.

04Third-Party Services

Our website integrates with the following third-party services, each of which has its own privacy policy:

• Google Maps — to display our store location.
• Google Reviews — to display customer reviews.
• Email marketing platform (e.g., Mailchimp / Brevo) — to send newsletters to subscribers.
• Social media platforms (Instagram, Facebook, TikTok) — to link to our profiles.

05How We Store and Protect Your Information

Your personal information is stored securely and is only accessible to authorised members of our team. We use reasonable technical and organisational measures to protect against unauthorised access, alteration, or disclosure.

06Your Rights

Under PIPEDA, you have the right to:

• Access the personal information we hold about you.
• Correct any inaccurate information.
• Withdraw consent for any future use of your information.
• Unsubscribe from marketing emails at any time.
• Request deletion of your personal information, subject to any legal obligation we may have to retain it.

To exercise any of these rights, contact us at info@bibabrampton.ca.

07Children’s Privacy

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

08Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Material changes will be communicated via the website.

09Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us: